Privacy Policy

What this policy covers

This policy applies to be9aus.com. It does not cover a gaming account you hold with another service, its payment systems or its handling of your personal information. Website and privacy enquiries can be sent to [email protected].

When you browse

The current website does not provide player registration, payment or other data-entry forms. The current website code does not set cookies or use browser storage, analytics tags or advertising pixels. Images, styles and navigation scripts are served with the website.

The hosting and network services that deliver the site may process technical information such as your IP address, browser details, requested pages and request times for delivery, troubleshooting or security. These server-side records are separate from the code running in your browser.

When you email us

An email enquiry can include your email address, name, message and any attachments you choose to send. That information passes through email services and is used to respond to and follow up on your enquiry.

Share only what is needed to explain the website issue. Do not send account passwords, one-time codes, full bank details or identity documents to the website enquiries address.

External links and referrals

Following an external link takes you to a separate website with its own privacy practices. That destination may use cookies or collect information independently of this site.

The PLAY NOW links contain a referral identifier that allows the destination to attribute referred visits. Read our Affiliate Disclosure for details of the linked destination, and review its privacy policy before sharing personal information.

Storage and service providers

Hosting and email providers may process information needed to deliver their services, including outside Australia. Storage locations and retention periods depend on the provider, the type of record and why it is kept; this policy does not specify a single location or fixed period for every record.

Contact [email protected] if you need more detail about how information relating to your website enquiry is handled.

Access, corrections and privacy concerns

You can ask about information held in connection with your website enquiry, request a correction or deletion, or raise a privacy concern by emailing [email protected]. Include enough detail to identify the enquiry and explain what you would like addressed.

Additional information may be needed to identify the relevant record or confirm that a request relates to you. Whether a record can be deleted may depend on why it is retained and any applicable obligations.

Changes to this policy

This page will be updated when the website’s information-handling practices change. The date above identifies the latest revision.